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What does ‘consent’ even mean anymore?

By Paul Bland, Senior Attorney So HERE is an outrage. The case — Spring Lake v. Holloway — was decided early this month by a Florida District Court of Appeal. It involves a 92-year-old woman with a fourth grade education and memory problems. When she was admitted to…

A consumer reporter who really gets it

By Paul Bland, Senior Attorney This weekend we wrapped up our fall board meetings in Cleveland, the home city of board president Jack Landskroner. While in Cleveland, Jack and I spent some very worthwhile time talking arbitration and consumers’ rights issues with Sheryl Harris, a…

Positive ruling late last week from New Mexico Supreme Court

By Amy Radon, Goldberg Attorney By now you’ve probably seen the decision that was handed down last week in the Felts case. The New Mexico Supreme Court ruled that two Internet payday lenders can’t force our client into arbitration. Andrea Felts, a high school administrator,…