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Reference Books

Consumer Arbitration Agreements: Enforceability and Other Topics

2015 SEVENTH EDITION (FULL TEXT ONLINE)

Authored By:
F. Paul Bland, Jr., Executive Director, Public Justice
David Seligman, Towards Justice
Leslie A. Bailey, Staff Attorney, Public Justice
Rich Frankel, Associate Professor of Law, Drexel University Earle Mack School of Law
Melanie Hirsch, Attorney, Consumer Financial Protection Bureau
Michael J. Quirk, Associate, Williams Cuker Berezofsky
Jon Sheldon, Staff Attorney, National Consumer Law Center 

Experts Explain the Latest On How to Defeat Arbitration Requirements.

The experts at Public Justice and other experienced litigators go beyond the case law with key insights:

  • Implications of Supreme Court’s Italian Colors and Concepcion rulings and other new Supreme Court cases
  • Federal and state statutory limits on arbitration enforceability
  • Why high costs and remedy limitations are unconscionable
  • Why clauses designating the NAF may now be unenforceable
  • Whether an arbitration clause applies to the dispute and parties
  • Has a binding arbitration agreement been formed?
  • Waiver of right to enforce arbitration agreement.

Other Key Tactics to Respond to Arbitration Clauses

  • Right to discovery re arbitration requirement
  • Protecting a consumer’s arbitration award of punitive damages
  • Judicial review of arbitrator’s award
  • Class arbitration still available in a surprising number of cases.

To purchase the Seventh Edition, published by the National Consumer Law Center with Public Justice Foundation, contact NCLC’s Publications Department at (617) 542-9595 (9AM to 5PM EST, Mon – Fri)
or publications@nclc.org.  The cost of the Print & Online Access to a yearly subscription is $100.  Mention list code PJ10 for a 10% discount. 

Other Publications

You will need the free Adobe Acrobat Reader to view these other two publications:

  • Membership Brochure – An overview of Public Justice and the Public Justice Foundation, along with membership information and a “Join Us” Membership Form.  You can also view more specific information on the following practice areas:
    • A2J: Stronger & Smarter – Why Public Justice’s Access to Justice campaign has had to evolve to be stronger, smarter & relentless against corporations’ efforts to shield themselves from accountability, and how you can join us.
    • Anti-Bullying Campaign – An overview of how Public Justice is using litigation to stop bullying.